Now add, manage and respond to inquiries with our Inquiry Management module. We provide an easy and strategic Inquiry management system for creating and managing student's inquiries. This module will help with all the tasks, involved in the student enquiry process for an educational campus.

Why Alpha CMS Inquiry management?

Skip that endless process of maintaining excel data sheets or manual book keepings for managing all student inquiries. With our inquiry management module all admin needs to do is feed in the information of inquiring students.

After an enquiry is added on Inquiry management system, the institute admin is required to perform continuous follow-up with the parents/students to ensure that they are satisfied with the institution. But it is tedious to remember all follow ups. Let our system help you remind to take follow up.

Mobile Application

You can also access student management module from mobile application as well. Admin can add, view and edit the inquiry. Direct calls can be made from app without saving the number in your phone.

Creating Inquiries

Our inquiry module enhances and increases operational efficiencies. Admin can add single and bulk inquiries. Admin can send welcome SMS to student/parent. Inquiries can be sorted under different tabs according to their application status.

Inquiries can be Assigned to different faculties, under multiple levels. Admin can set the form content and form’s price as well. When the form is issued to any student, payment is taken directly. Student’s admission, when confirmed can be added to system directly.

Frequently Asked Questions

1. How can I send SMS to my inquiry?
When a new inquiry is created, system gives an option to send SMS to student or parent. We also give option send SMS to audience for selected inquiry type. One can do it from SMS panel.
2. How can I assign inquiries to a particular faculty?
Once the inquiry is created, user can be assigned from “Assign” tab.
3. Can I get confirm admission and add a student in system from inquiry module?
Admin can transfer the inquiry to admission. When the admission is confirmed we provide an option to add student as an user in system.
4. How can I download a report of all inquiries in an excel sheet?
Select the date range of the data required. “Export” button gives an option to export data into excel sheet.
5.Can I setup charges of inquiry forms? How do I get the payment report of all the forms sold?
Admin can set the charges of inquiry forms from settings panel. Payment report of all the forms sold can be retrieved from “Payment report” tab.
6.I need to take follow ups but i often forget, Will I get reminders for Follow Up?
Yes. As soon as the admin opens the module, he will see the Follow up tab blink up, reminding him about all the follow ups that needs to be take in today’s date.